Kaushik D
HR Operations & Program Specialist | Process Optimization | Employee Experience | People Analytics (Amazon)
- Role
- Case Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kaushik D
I’m a results-oriented HR Operations professional with over five years of experience at Amazon, specializing in Disability and Leave Services, compliance management and employee experience optimization.My passion lies at the intersection of people, process, and data: where strategic insights can drive measurable improvement in how organizations support their workforce. I’ve built a strong track record of managing complex cases across geographies, enhancing process efficiency and leveraging HR technology to simplify the employee journey.I bring together the precision of HR compliance, the curiosity of an analyst and the mindset of a problem-solver. Having worked in both global enterprises (Amazon) and fast-paced startups (OYO), I thrive in dynamic environments that demand adaptability, cross-functional collaboration and innovation.I’m now focused on expanding into HR analytics and program management, using data and technology to inform decisions, improve employee well-being and scale operational excellence.Let’s connect to collaborate on people insights, process transformation, and the future of data-driven HR.
Experience
Case Manager
Mar 2023 — Present · IN
Manage end-to-end Disability and Leave Services (DLS) cases for employees across regions, ensuring compliance, empathy and operational excellence-Partner cross-functionally with Legal, Payroll and Employee Relations teams to resolve complex cases within SLAs-Analyze trends in leave patterns and case data to identify process improvement opportunities, contributing to reduced turnaround time and improved employee experience-Support ongoing projects aimed at automation, efficiency, and knowledge management within the DLS function-Mentor new team members and assist with policy and systems training initiatives.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Human Resources Management
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