Kasim Shaikh

About Kasim Shaikh

I have a Master’s degree in Business Administration and more than ten years of experience in different industries such Aviation, Recruitment, Online gaming, Live Streaming, SaaS and Data center. I offer a unique combination of knowledge, expertise and technical skills to help businesses achieve their goals.I come with a very strong analytical background which includes analyzing data to identify and evaluate potential business growth opportunities, completing professional revenue and profit forecasts and producing reports.I collaborate with colleagues on improvement of daily Sales operations, communicate with business partners and stake holders to drive revenue numbers.Currently I am working with CtrlS Datacenter where I am involved in Zoho implementation including requirement gathering, preparing documentation such as Standard Operating Procedure (SOP), Business Requirements Document (BRD) and User Stories. I am also involved in all phases of development, testing and deployment. I deal with global and cross functional teams within the organization to maintain clear communication channel between various stakeholders, understanding business requirements and co-ordinate with the developments team for requirements understanding and clarification.As a seasoned Operations Manager, I understand the importance of optimizing business processes without sacrificing personal connections with employees. I thrive on encouraging employee performance and was commended by senior leadership for my ability to ensure adherence to established organizational processes while maintaining a positive and motivating corporate culture.

Experience

1. Senior Manager Sales Operations

   CtrlS Datacenters

   Aug 2024 — Present · Mumbai, IN

   CRM Management:I oversee Zoho CRM integration, ensuring data accuracy, SOPs, BRDs, and User Stories.Sales Tools & Vendor Management :I evaluate and implement sales tools like Zoho, Lusha, and Outreach. I automate workflows, train teams, and optimize licensing costs.Performance Management: I monitor KPIs, design incentive programs, and conduct performance reviews.Data Analytics & Reporting: I generate dashboards, identify trends, and automate reporting for better decision-making.Sales Strategy & Processes: I support strategy execution, optimize sales operations, define quotas, and enhance efficiency.Cross-Functional Collaboration: I align sales with marketing, finance, and IT for seamless operations.Renewals Management: I track renewals, ensure timely POs, and prevent revenue leakage.

Education

• Lala Lajpatrai Institute Of Management

  Master of Busniess Administration, Sales and Operations Management

  2012 — 2014

• K C College

  HSC, HSC

  2005 — 2007

• M.H. Saboo Siddik College Of Engineering

  Bachelor of Engineering (BE), Mechanical Engineering

  2007 — 2011

• The Scholar High School

  ICSE, ICSE

  1993 — 2005

Skills

• Analysis
• Operations Management
• Research
• Microsoft Office
• Management
• Project Management
• Powerpoint
• Microsoft Excel
• Teamwork
• Team Management
• Microsoft Word