Katarzyna M.

Customer Data & Insights Manager @AirPlus International

Mannheim, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

Customer Data & Insights Manager @AirPlus International

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EDUCATION

2008 — 2012

Hochschule Mainz - University of Applied Sciences

Bachelor of Arts - BA

2015 — 2017

Hochschule Mainz - University of Applied Sciences

Master of Arts - MA

ABOUT KATARZYNA M.

I am an experienced professional with extensive expertise in Customer Experience, Market Research, and Data Reporting – combining analytical precision with strategic insight. My background covers the full research lifecycle, from concept to implementation, with a strong focus on data visualization and storytelling in Power BI.Core Competencies- Customer & Market Insights: Leading national and international research projects, aligning business needs with actionable insights- Data-Driven Strategy: Conceptualizing and implementing marketing initiatives based on quantitative and qualitative data- Dashboarding & Reporting (Power BI): Developing and maintaining intuitive dashboards for effective decision-making and performance tracking- Methodology & Analysis: Designing robust research frameworks, executing surveys, and transforming results into clear strategic recommendations- Trend & Performance Reporting: Monitoring market trends and customer feedback to identify growth opportunities and enhance customer satisfaction- Stakeholder & Client Collaboration: Presenting insights, facilitating discussions, and ensuring that results drive measurable impact- Quality & Process Management: Maintaining the highest standards across all phases of project execution and reporting.

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Katarzyna M. — Customer Data & Insights Manager at AirPlus International in Mannheim, DE | Unifers