Kashish Choudhary
Operations Support Expert | Global Operations - Artificial Intelligence | Amazon
- Role
- Operations Support Expert at Amazon Fulfillment Technologies & Robotics
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kashish Choudhary
Dedicated operations professional with 3 years of experience optimizing processes and enhancing efficiency. Proven ability to manage diverse teams, implement strategic initiatives, and deliver measurable improvements in productivity and quality. My analytical mindset and problem-solving skills enable me to identify opportunities for growth and innovation. Passionate about mentoring team members and cultivating a culture of continuous improvement. Committed to achieving operational excellence and exceeding organizational goals.
Experience
Operations Support Expert
Amazon Fulfillment Technologies & Robotics
Oct 2024 — Present
In my role as an Operations Support Expert, I have been responsible for ensuring that the company’s final processes and services consistently meet established quality standards. This involves actively monitoring and inspecting workflows, identifying gaps, and proposing corrective measures or improvements wherever necessary. A significant part of my work revolves around conducting quality audits and developing clear, effective Standard Operating Procedures (SOPs) to drive consistency and compliance across teams. When new SOPs are introduced, I lead the training efforts to ensure associates are fully prepared and confident in applying the updated procedures. Additionally, I compile performance data and key insights to present during Weekly Business Reviews (WBR) with stakeholders, enabling informed decision-making and driving ongoing operational excellence. Beyond process oversight, I also provide live operational support to associates, offering guidance and resolving queries in real-time to maintain smooth day-to-day functioning. I regularly conduct coaching sessions across multiple teams within the organization to reinforce best practices and promote a culture of continuous improvement.
Education
Hemwati Nandan Bahuguna Garhwal University
Bachelor's degree, Science
Hemwati Nandan Bahuguna Garhwal University
Master's degree, Chemistry
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