Kashif Zafar
ITSM/ITIL Professional | Driving Service Excellence & Operational Efficiency | Transforming IT Service Delivery
- Role
- Consultant at HCLTech
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Kashif Zafar
I am a dynamic and results-oriented Change Manager with over seventeen years of…
Experience
Consultant
Mar 2024 — Present
Managing cross-functional ITIL services.
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
Bachelor of Science - BS
2008 — 2013
Skills
- IT Management
- Outsourcing
- IT Service Management
- Incident Management
- Operating Systems
- Service Delivery
- Technical Support
- Vendor Management
- Sla
- Sharepoint
- Troubleshooting
- Management
- Service-Level Agreements (Sla)
- Windows
- Itil
- Team Management
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