Kashif Raja

About Kashif Raja

As a product leader, I drive the strategy and execution of AI-powered workforce planning products that enable data-driven, scalable, and adaptive labor optimization across large operational networks. I focus on transforming complex planning processes into intelligent, automated systems—leveraging machine learning, predictive analytics, and simulation modeling to balance cost, capacity, and employee experience.In my current role, I lead cross-functional teams of engineers, scientists, and analysts to deliver solutions that enhance forecast accuracy, reduce manual planning effort, and improve operational agility. Our products have improved labor forecast precision by 15–20%, reduced planning cycle time by 30%, and enabled leaders to make faster, insight-driven workforce decisions across the network.Previously, I led a team of 10+ Business Analysts and Senior Program Managers overseeing Workforce Planning for 80+ Sub Same Day fulfillment centers across North America. We designed and scaled multi-dimensional capacity models and data-driven staffing frameworks that balanced customer satisfaction, cost efficiency, and associate engagement. Through deep collaboration with Operations, Product, and BI teams, we drove continuous improvement in planning systems, data integrity, and shift optimization—resulting in measurable gains in labor compliance, scheduling efficiency, and network flexibility.I’m passionate about building products that bring clarity to complexity—where technology and analytics empower people to make better decisions, faster.

Experience

1. Senior Product Manager- Ai Workforce Planning

   Amazon

   Aug 2025 — Present · Seattle, WA, US

   Own end-to-end product vision and strategy for AI-driven workforce planning solutions, enabling predictive, scalable, and automated labor optimization across a complex operational network- Lead cross-functional teams of engineers, scientists, and analysts to design and deliver products that improve forecast accuracy, reduce manual planning, and enhance decision-making speed and quality- Leverage machine learning and advanced analytics to develop intelligent capacity models that balance customer demand, labor efficiency, and employee engagement- Influence senior stakeholders and operational leaders through clear product narratives, data-backed insights, and measurable business outcomes driving productivity and cost optimization- Drive continuous improvement and product innovation, building scalable systems and workflows that improve workforce agility and resilience across 600+ fulfillment centers and delivery stations across North America and Europe region

Education

• Delhi University

  Bachelor's degree, Business/Commerce, General

  2007 — 2010

• Symbiosis

  Masters, Human Resources Management and Services

  2010 — 2012

• XLRI Jamshedpur

  Assessor Certification Programme on Assessment Centre Approach to Competency Mapping, Human Resources Development

  2016 — 2017

Skills

• Situational Leadership
• Development & Delivery of Training
• Leadership Development
• Training Delivery
• Soft Skills
• Team Building
• Management
• Seven Habits of Highly Effective People
• Organizational Development
• Performance Management
• Leadership
• Change Management
• Onboarding
• Training
• Talent Developer
• Employee Engagement
• Cross-Functional Team Leadership
• Employee Relations
• Team Management
• Learning & Development Solutions
• Talent Management