Karyn Pearce
Product Manager Product Owner @Metro Bank (UK)
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WORK HISTORY
Product Manager Product Owner @Metro Bank (UK)
London, GB
Metro Bank - Product Owner Jan 2024 - PresentRole change was a result of the bank\'s restructure and withdrawal from the unsecured lending market.Worked across Specialist Mortgages Originations & Servicing, Customer Authentication & Cash ISA’s- Prioritised and executed the Specialist Mortgages product roadmap consisting of new-to-bank products, propositional changes, regulatory changes and essential technology upgrades- Installed Mortgage broker journey analytics and insights dashboards to drive data-led product improvement and optimise lending funnels and affordability elements- Delivered rapid product and pricing changes in response to market conditions, driving increases in application volumes to align with the businesses lending strategy- Managed alignment across internal teams and multiple third-party vendors ensuring effective integration and roadmap execution- Implemented a new Identity and Access Management (IAM) platform, improving authentication and authorisation journeys while maintaining compliance and data security with minimal customer friction.Metro Bank (RateSetter)- Product Manager July 2023 - Dec 2023Worked across Unsecured loans, Quote API & Pricing- Delivered Quote API functionality, CRM front-end improvements, and pricing strategy optimisation.
ABOUT KARYN PEARCE
An accomplished Product Manager and synergist with a proven track record of delivering great customer outcomes in a highly regulated industry. My strengths include customer value creation, a deeply analytical approach and taking ownership for results.I am passionate about financial inclusion and finding solutions to the injustices and biases in the financial system such as economic abuse, structural inequality and hidden vulnerabilities.
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