Karyette Simmons
Strategic Operations & Workforce Executive | Multi-Site Service Delivery Leader | Program & Contact Center Optimization | Compliance & Performance Excellence | Driving Impact & Growth
- Role
- Program Manager at Goodwill North Central Texas
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Karyette Simmons
Visionary Executive Director with over 20 + years of progressive leadership experience in operations management, service delivery optimization, and strategic project execution. Demonstrated success in driving operational excellence and revenue growth across diverse industries, including technology, telecommunications, and healthcare. Adept at leading large-scale, cross-functional teams in global environments, implementing innovative solutions to enhance customer satisfaction and operational efficiency. Proven track record of managing complex projects and strategic initiatives to successful completion, consistently meeting and exceeding business objectives through data-driven strategies. Strong expertise in operations leadership, service delivery management, project management, strategic planning, process optimization, and client relationship management. Skilled in budget administration, performance analytics, and team development. Known for fostering a culture of continuous improvement and delivering exceptional value to organizations by balancing business acumen with technical expertise. Committed to driving transformational change and achieving sustainable growth in dynamic, fast-paced environments.
Experience
Program Manager
Sep 2025 — Present
Education
University of Arkansas at Little Rock
Bachelor of Arts (B.A.), Criminal Justice
2009 — 2014
Walden University
Master's of Science
2014 — 2015
Walden University
Doctor of Philosophy - PhD, Homeland Security
2016 — 2025
Skills
- Access
- Crm
- Management
- Troubleshooting
- Analysis
- Servers
- Accounting
- Team Leadership
- Cloud Computing
- Human Resources
- Account Management
- Leadership
- Sales
- Time Management
- Databases
- Team Building
- Enterprise Software
- Database Administration
- Computer Hardware
- Solution Selling
- Data Center
- Cross-Functional Team Leadership
- Saas
- Salesforce.com
- Finance
- Program Management
- Oracle
- Unix
- Strategic Planning
- Storage
- Hipaa
- Proposal Writing
- Security
- Medicaid
- Community Outreach
- Public Speaking
- Business Objects
- People Skills
- Community Engagement
- Community Organizing
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