Karun Malhotra

About Karun Malhotra

This first thing I did when my parents got their first computer was unscrew the case to figure out how everything worked together…and then what I could do to make it better. My thirst to understand new and old technologies, how they interconnect, and how it can be made better has continued ever since.Now, based on those qualities, I manage product strategy & development and build alliances with firms that have a shared vision.Having worked in startup and DevOps environments for most of my career I’m well versed in: delivering big with a small team; being dynamic; translating between technical, business, and executive teams; and leading cross-functional teams.My specialties include the cloud industry, relationship management, customer experience, process improvement, and thinking up & executing on big ideas.I enjoy making new professional acquaintances. Reach out if you want to talk technology, business, or music.

Experience

1. Director Strategic Programs and Business Analytics

   AT&T

   Jan 2019 — Present · Dallas-Fort Worth, TX, US

   Driving revenue growth in strategic services, reduction in cost, and improved customer experience for digital transformation through an AT & T Business Portfolio Simplification program.Consolidated numerous data sets, mapped product, operations, and platform data, and transformed insights into visual data reports for actionable intelligence to drive improved strategic and tactical business decisions.Created standardized, scalable process for developing and launching integrated offers and products, onboarding strategic vendors, and retiring products.

Education

• San José State University

  Bachelor of Science, Electrical Engineering

  2006

• Fudan University

  School of Management, Business and Economy in China

  2012 — 2012

• Emory University - Goizueta Business School

  MBA, Strategy | Global and Operations Management

  2011 — 2013

Skills

• Customer Experience Design
• Digital Media
• Customer Relationship Management (Crm)
• Encase
• Collaboration Tools
• Voice of the Customer Analysis
• Cloud Security
• Software Defined Network
• Corporate Social Media
• Vmware Esx
• Cloud Computing
• Devops
• Sales
• Project Management
• Juniper Secure Access Ssl Vpn
• Confluence
• Social Design
• Vmware Server
• Crm
• Business Development
• Negotiation
• Sharepoint Designer
• User Interface Design
• Microsoft Forefront
• Agile Project Management
• Product Management
• Customer Support
• Wiki Development
• Consulting
• Market Research
• Program Management
• Google Adwords
• Leadership
• Strategy
• Business Analytics
• IT Strategy
• Microsoft Iis
• Cross-Functional Team Leadership
• Manage Client Relationships
• Iis