Karuna Gehani
Director of Product Management @Mastercard
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WORK HISTORY
Director of Product Management @Mastercard
Enterprise Onboarding• Developing and leading Mastercard’s global Enterprise Onboarding product strategy, positioning customer onboarding as a core differentiator through scalable, customer-centric solutions that enhance client activation and satisfaction.• Building strategic partnerships across Product, Technology, CX, Regional teams, and external stakeholders to drive cross-functional alignment, regulatory readiness, and innovation in onboarding execution.• Positioning Enterprise Onboarding at the center of Mastercard’s customer lifecycle - establishing data-driven performance frameworks and KPIs to reduce friction, accelerate client activation, and drive measurable, cross-regional impact.
EDUCATION
UCL
Bachelor of Science (BSc), Information Management for Business
The British School of Brussels
General Certificate of Secondary Education (GCSE)
Imperial College London
Master of Science (MSc), Strategic Marketing
The British School of Brussels
Advanced Subsidiary Level (AS Level), French
The British School of Brussels
International Baccalaureate Diploma
SKILLS
ABOUT KARUNA GEHANI
Seasoned Product Manager in FinTech, payments, and financial services, currently driving innovation within MasterCard\'s Open Banking team. Previous roles include Senior Product Manager positions at J.P. Morgan and Visa in London.Holding an MSc in Strategic Marketing from Imperial College London and a BSc in Information Management for Business from University College London.Proven track record as a leader, guiding global cross-functional teams, including software engineers, UX designers, external clients, and program sponsors. Proficient in designing, building, and optimising client-facing payment solutions and trading applications. Passionate about conducting detailed user behaviour and data analysis to design solutions that enhance the user experience for millions.A life-long learner committed to both personal and professional growth. Enthusiastic mentor for fellow product managers and passionate about inspiring the next generation through active participation in university panels on product management and FinTech careers.
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