Karuna Sahu

About Karuna Sahu

I am an MBA professional in Supply Chain Management & Logistics with 5 years of experience in core operations, including last-mile delivery, fulfillment centers, sortation centres and dark store operations with organisations like- Flipkart and Amazon. Experienced in quick commerce and fast-paced environments, with strong execution, cross functional collaboration, process optimization, and operational coordination skills prioritising Safety and healthy workplace with target’s achievements.

Experience

1. Operations Lead - Gsf Operations (Quick Commerce)

   Amazon

   May 2025 — Present · Lucknow, IN

   Spearheading end-to-end operations across the entire UP region, overseeing all Amazon Fresh- Dark Stores and 3P sites.• Leading regional expansion initiatives, including new site launches and operational scale-ups.• Driving cost optimization strategies while maintaining operational efficiency and profitability.• Ensuring superior customer experience through process excellence and service quality improvements.• Managing large, multi-layered teams comprising both direct and indirect workforce.• Collaborating closely with cross-functional teams and key stakeholders to ensure seamless execution of business objectives.• Leading end-to-end FC and LM operations to ensure timely and efficient order fulfillment.• Establishing performance metrics, monitoring KPIs, safety compliance and implementing continuous improvement initiatives across the region.

Education

• Kendriya Vidyalaya

  School

• University of Lucknow

  Bachelor's degree, B.Sc in Mathematics

• Institute of Co-operative & Corporate Management, Research & Training (ICCMRT), Lucknow

  Master of Business Administration - MBA, SCM Operations & Logistics