Karuna Gurung

Manager| Customer Support|Training|Business Growth|SaleslTransition|Content Writer|Project management I Partner management

Role
Customer Service Manager at Shiprocket
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Karuna Gurung

Overall 18 years of experience of Inbound, Outbound,B2B Sales, Content development…

Experience

  1. Customer Service Manager

    Shiprocket

    May 2025 — Present · Gurugram, IN

Education

  • SCDL Pune

    PGDBA, HR

    2010 — 2012

Skills

  • Training Delivery
  • Performance Appraisal
  • Quality Assurance
  • Bpo
  • Training
  • Customer Satisfaction
  • Team Management
  • Soft Skills
  • Human Resources
  • Performance Management
  • Employee Training
  • Employee Engagement
  • Analysis
  • Coaching
  • Training Needs Analysis

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Karuna Gurung — Customer Service Manager at Shiprocket in Gurugram, HR, IN | Unifers