Kartik Saxena

Product Owner @Deloitte

Bengaluru, IN

Global E-commerce Platform, Healthcare Client Defined product vision, roadmap, and KPIs for a global e-commerce platform (20M+ customers,$10B+ revenue). Led requirement discovery workshops, authored BRDs/FRDs, user journey maps, and AS-IS/TO-BE process flows, reducing requirement gaps by 40%. Managed backlog in JIRA; created PRDs, user stories, and acceptance criteria, accelerating refinement with AI tools. Delivered end-to-end features (search, pricing, promotions, checkout, returns), collaborating with UX/design & engineering teams. Conducted A/B tests & GA4 funnel analysis, improving checkout completion rate by 10% via targeted interventions.Global B2B Order-to-Contract Platform, TMT Client Co-owned roadmap for a CPQ platform handling 100K+ monthly quote requests globally. Performed fit-gap analysis, business process mapping, and stakeholder alignment across NA/EU rollouts. Designed automated quote creation feature, cutting average turnaround from 8 hrs → 15 min (90% efficiency gain). Executed phased rollout, improving adoption by 50% and CSAT by 20% over legacy systems. Defined KPIs, monitored workflow analytics, and drove a 30% reduction in process completion times.Firm Initiative - AI/ML Product Strategy Co-created vision and roadmap for an AI/ML-powered risk management platform with senior leadership, driving 5% delivery cost reduction and 50% increase in adoption. Designed conversational flows for GenAI chatbot, automating routine tasks & improving process adherence by 30%.

Jaypee Institute Of Information Technology

Bachelor of Technology (B.Tech.), Computer Science

Great Lakes Institute of Management

Master of Business Administration - MBA, Finance, Marketing, AI/ML

Amity University

Science