Kartik Dua

Global IT Lead SAP s 4hana @Xylem

West Chester, PA, US
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WORK HISTORY

Aug 2024 — Present

Global IT Lead SAP s 4hana @Xylem

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West Chester, PA, US

As Global IT Lead, I define and execute the global SAP S/4HANA strategy, driving operational excellence, business value, and scalable innovation. I lead the design, deployment, and evolution of the global ERP template, ensuring alignment with business priorities while maintaining a stable, high-performing ecosystem.Key Responsibilities & ImpactERP Strategy & Business Alignment> Partner with business and IT leadership to execute the global roadmap aligned to enterprise goals>Drive demand prioritization, balancing transformation initiatives with operational stability>Enable new capabilities through automation, analytics, and integrationsGlobal Delivery & Execution>Lead end-to-end ERP program delivery (localization, data migration, testing, cutover, hypercare)>Ensure high-quality execution through strong governance and business-centric validation>Oversee legacy system decommissioning and transition to steady-state supportOperational Excellence>Own SAP operations with ≥99.9% system availability and proactive monitoring>Govern incident management (P1/P2), backlog (Execute maintenance, upgrades, and patching with minimal disruptionGovernance & Compliance>Enforce SAP standards across design, development, and transports>Ensure compliance with SOX, GDPR, and internal controls with strong audit outcomes>Lead release and demand governance, including regression testing and communicationInnovation & Continuous Improvement>Simplify ERP using SAP best practices and a 60/30 standardization mindset>Drive AI, automation, and process optimization initiativesStakeholder Engagement & Leadership>Build strong partnerships with global business and functional teams>Deliver projects on time, within budget, with measurable value and improved user adoption>Lead and develop a high-performing global team with a focus on cross-skilling and scalability

EDUCATION

2004 — 2006

University of Mumbai

Bachelor's degree, Information Technology

2012 — 2013

UCLA

Post Graduate, Marketing/Marketing Management, General

SKILLS

Sap SupportSapSap Variant ConfigurationSap PricingSap Sd ModuleRrbData MigrationScalRevenue RecognitionItem ProposalScreen PersonasTestingBomClarityLegacy SystemsAsapPricing ProceduresLsmwUser Acceptance TestingSolmanSap BsaFutBatch ProcessingRevenue Account & ReportingBill of MaterialsRicefSap ErpClearquestValue ContractsSap OtcUser ExitsSq01Microsoft OfficeRarPartner DeterminationSap ReportRelease OrdersStmsIntegration TestingSap Mm

ABOUT KARTIK DUA

I’m a Global IT Executive on a CIO track, leading enterprise ERP strategy, large-scale transformation programs, and global Centers of Excellence (CoE) to turn technology into a true business differentiator. I own the global SAP S/4HANA ecosystem, with end-to-end accountability across strategy, ERP program delivery, and steady-state operations. I lead global ERP programs spanning multi-country rollouts, localization, data migration, testing, cutover, and hypercare—while ensuring the environment remains stable, scalable, and business-ready. In parallel, I build and run ERP Centers of Excellence that standardize delivery, enforce governance, and accelerate value realization. By combining strong operating models with deep business alignment, I ensure ERP investments translate into measurable outcomes—not just system deployments. My leadership is grounded in three pillars: Transformation at Scale: Leading ECC to S/4HANA migrations, multi-ERP consolidations, and complex integrations across Salesforce CPQ, tax engines, and finance platformsOperational Excellence: Driving ≥99.9% system availability, strong incident and release governance, and audit-ready compliance (SOX, GDPR)Innovation with Discipline: Simplifying ERP landscapes through standardization while advancing AI, automation, and continuous improvement initiatives What sets me apart is execution with intent—I balance aggressive transformation agendas with operational control, ensuring organizations scale without disruption. I build high-performing global teams and CoEs that are cross-skilled, accountable, and designed to sustain long-term growth. I partner closely with business leaders to prioritize the right demand, unlock efficiency, and enable new capabilities that directly impact revenue, cost, and customer experience. I don’t just run ERP—I build the foundation for how modern enterprises operate and grow. If you’re looking for a VP / Head of IT / CIO-track leader who can drive transformation, scale global programs, and institutionalize excellence through CoEs, let’s connect.

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