Kartik Gangurde

About Kartik Gangurde

I\'m a passionate marketer with experience in relationship management, sales operations…

Experience

1. Account Manager

   Dhl Express India

   Jan 2024 — Present · Mumbai, IN

   At DHL, I drive revenue growth and customer acquisition across the South India territory, managing a diverse portfolio of over 600 B2B clients. My role focuses on both expanding existing accounts and acquiring new business through a strategic, consultative sales approach.I strive to be more than just a service provider— I aim to become a trusted advisor to my customers by understanding their unique challenges and aligning them with DHL’s tailored logistics solutions such as GoGreen, TCL (Temperature-Controlled Logistics), and Paperless Trade. This approach has helped clients optimize their supply chains while meeting sustainability and compliance goals.Through focused account development, upselling, and cross-selling, I’ve consistently exceeded revenue targets by 15–20% YoY, while also growing share of wallet within key accounts by up to 25-30%. I ensure all deals are profitable and aligned with DHL’s pricing and margin standards, protecting business interests without compromising value to the client.I also maintain clean, accurate CRM data with 100% reporting compliance, collaborate with internal teams for service recovery and credit issues working \'AS ONE\', and stay updated on industry trends to bring proactive, insight-driven solutions to the table.

Education

• J.D.C.Bytco Institute of Management Studies and Research, Nashik 422005

  11- 12

  2014 — 2016

• Kendriya Vidyalaya I.S.P

  7-10

  2011 — 2014

• Ashoka Education Foundations Ashoka Centre for Business & Computer Studies,Chandasi, Tal. Dist.Nashik 422013

  Bachelor of Computer Science

  2016 — 2019

• Symbiosis Institute of Business Management, Hyderabad

  Master of Business Administration - MBA

  2020 — 2022