Kartik Thakur

Logistics Specialist @RXO, Inc.

Mississauga, ON, CA

Plan and execute last-mile delivery operations using Connect LM, Descartes, FarEye, and TMS platforms, ensuring efficient routing and high on-time delivery performance.• Manage end-to-end delivery planning for distribution centers across multiple regions, supporting major client accounts with consistent SLA adherence.• Leverage Connect LM for real-time dispatching, route optimization, exception management, and shipment visibility.• Design and maintain Excel-based KPI dashboards and performance reports to enhance operational visibility, support cost analysis, and drive data-informed decisions.• Collaborate with cross-functional teams, carriers, and stakeholders to resolve delivery issues, improve service levels, and ensure billing accuracy.• Contribute to continuous improvement initiatives focused on scheduling efficiency, volume forecasting, and optimizing delivery flow during peak periods.