Kartik Neema
#Trying something new@Smytten | Ex MP Startup Centre | Ex PadhHigh | Ex Acme Grade
- Role
- Executive Last Mile Operations at Smytten
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Kartik Neema
As a passionate individual, I am currently pursuing an MBA in Indore. I have gained two…
Experience
Executive Last Mile Operations
Dec 2023 — Present · Ahmedabad, IN
Collaborated closely with courier partners and internal stakeholders to streamline last-mile delivery operations, maintaining service level adherence and optimizing pickup-to-delivery timelines to support faster and more reliable customer fulfilment across India.• Supported strategic logistics planning by analyzing warehouse distribution performance and realigning shipment flows to business priorities, driving greater operational efficiency and enhancing customer satisfaction.• Engaged in customer research initiatives, collaborating with product teams to translate real-world insights into actionable recommendations aimed at enhancing service standards and reducing returns (RTOs).• Developed standard operating procedures to align warehouse and logistics teams around best practices in packaging and shipment handling, promoting operational consistency and risk mitigation.• Facilitated seamless B2B shipment operations by coordinating with inventory planning, offline sales, and logistics teams to maintain service continuity and drive business enablement.• Regularly evaluated supplier performance and restructured operational processes to improve customer experience and drive greater efficiency.
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