Kartik K.

About Kartik K.

Senior Manager and RCM Head at US Healthcare with over 14+ years of experience in end-to-end revenue cycle management (RCM), focusing on physician and hospital billing. Oversees governance and compliance of accounts receivable (AR) claims while maintaining KPIs and client SLAs. Leads a team of 100+ members, including senior managers and other leadership roles, to deliver operational excellence. Demonstrates expertise in AR applications such as EPIC, NexGen, AllScripts, and others, while coaching and training team members. Skilled in denial management, SQL query management, and implementing process improvements, including BOTs, to enhance efficiency and data management. Adept at navigating US legal statutes and appeal grievances to ensure compliance and seamless client transitions.

Experience

1. Senior Manager

   Pena4

   Mar 2026 — Present

   Responsible for end-to-end governance and compliance of AR claims. SME in completing AR collections while maintaining KPIs and delivery within client SLAs. Hands on experience in using the applications and also to coach and train 100+ members AR applications like-EPIC, NexGen, AllScripts, E Clinical works (ECW), Collaborate MD(CMD), Advanced MD(AMD). Skilled in Denial Management, change management during client transition, managing power BI dashboards and reporting and queries in SQL for ease of Data Management. Implemented BOTs and automated multiple tasks to reduce the ETA of delivery