Kartik Bhat
Consumer Insights | CX Strategy | Analytics
- Role
- VP Consumer Insights at Ujjivan Small Finance Bank
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kartik Bhat
A passionate Marketing professional with extensive experience across Market Research, Corporate Communications, Marketing and Business Development. Market Research | Customer Experience | Marketing Communications | Tracking Studies | Brand Equity | Analytics Customer journey mapping to understand pain points and expectations at each stage; for different touchpoints like Branch, call centre, etc. Customer transaction experience monitoring. Process design detailing out the steps and process to be followed in Marketing Communication initiativesParticipating in consumer immersions to arrive at actionable insights. Adept at Data interpretation / Consumer Behaviour and deriving insights that drive business strategy.
Experience
VP Consumer Insights
Apr 2023 — Present · Bengaluru, IN
Education
Bharti Vidyapeeth College of Engineering New Bombay
B.E
University of Mumbai
MMS (MBA)
Skills
- Consumer Behaviour
- Mystery Shopping
- Data Analysis
- Segmentation
- Customer Insight
- Consumer Behavior
- Team Management
- Questionnaire Design
- Secondary Research
- Business Analysis
- Quantitative Research
- Marketing Research
- Competitive Analysis
- Market Intelligence
- Crm
- Advertising Research
- Market Research
- Customer Relationship Management (Crm)
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