Karthik Ramanathan
Building online personalized store purchase experience
- Role
- Group Product Manager at Dell Technologies
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Karthik Ramanathan
About Me: Engineer and Product manager. Worked on products in Mobile, Web and Consumer Electronics to develop customer insightful solutions across E-commerce, Telecommunication, Information Technology, Financial Technology verticals. Career Graph: Software Engineer turned Product Manager. Handled roles in Marketing, Operations. Currently Product Head for E-commerce B2B store, handling product strategy and outcomes with an annual budget portfolio of $8Mn, handling over product catalogue, purchase and order completion for enterprises and consumers across 180 countries, reducing customer support queries by 8%, saving costs of $800K YoY. Highlights: Awarded with Product model championship for building team innovation, patent filing on efficient product catalogue synchronization between commerce transacting entities Won individual award twice at overall BU level for messaging and UX improvements Technical competent in SQL, Tableau, Splunk, R, C, C++, Java, NodeJS, Python, Clevertap, Google Analytics, Balsamic, Invision, Jira, TFS, SVN/GIT tools Rolled out offers and features for segments that increased Application engagement by 18%, Application downloads by 9% and revenue by 6% as a business lead for Web and MyIdea Mobile App prepaid data Generating $5Mn QoQ revenue through Dell warranty renewals Specialties: Product Strategy & Management | Product Road-mapping | Product Backlog & Prioritization | Product Launch | Product Enablement | Gap / Competitive Analysis | Product Implementation | Solution Assessment | Enterprise Analysis | Requirement Design & Analysis | Program Management | Budget Planning | Stakeholder Management | Team Management | Resource Planning | Client Relationship Management | User Interviews & Negotiations | Software Design & Product Development | Application optimization | Lean Operational Model development
Experience
Group Product Manager
Aug 2022 — Present · Bengaluru, IN
Leading a team of high calibre product managers in building online personalized store for Dell commercial customers in making their purchase experience as easy and frictionless.
Education
IE Business School
Global Network for Advanced Management, Macro economics
PSG College of Technology
Bachelor of Engineering - BE, computer science, First class with distiction
Indian Institute of Management, Bangalore
Master of Business Administration - MBA, Marketing and strategy
Tel Aviv University
Technology partnership for Indian markets - IIMB student exchange
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