Karthik Rao
Business Analyst | Oracle | OPN Operations | Partner Experience | Survey Automation
- Role
- Business Analyst at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Karthik Rao
Self-driven and curious professional who enjoys solving problems with data, process…
Experience
Business Analyst
Dec 2024 — Present · Bengaluru, IN
Detail-oriented Business Analyst currently working at Oracle, specializing in partner experience and survey operations under the Oracle Partner Network (OPN) framework. I manage end-to-end customer survey workflows—including validation, triggering, monitoring, and reporting—ensuring smooth partner onboarding and accurate Expertise recognition.Manage end-to-end customer survey processes under the Oracle Partner Network (OPN), including validating partner submissions, triggering surveys, and monitoring customer responses.Reconcile partner-submitted data, update trackers, and handle CLI uploads across various survey types (Cloud Service, L&H, SAM, Health Check) to ensure accurate dashboard reflection.Coordinate with partners to correct submission errors and ensure compliance with incentive timelines (e.g, 90-day post go-live rule).Support automation initiatives, including APEX improvements, to streamline survey processing and reduce manual effort.Collaborate with internal teams to resolve issues, share reports, and drive partner satisfaction through operational excellence.
Education
Mangalore University
Bachelor of Commerce - BCom, Accounting and Finance
A.J. Institute of Management, Mangalore
Master of Business Administration - MBA, Human Resources Management
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