Karthikeyan Raghavan
CHIEF CUSTOMER SERVICE OFFICER at STANDARD CHARTERED BANK
- Role
- Chief Customer Service Officer at Standard Chartered
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Karthikeyan Raghavan
Contact Details:Mobile - 96••••••46Email - Leadership and ability to manage large human resources to create organizational momentum in a complex organisation.• Well rounded Credit Skills spanning Large Corporates, Mid Corporate and SME areas.• Project Finance expertise with specialization in Power and Road projects.• Exposure to foreign office operations with US branch exposure.• Execution skills in implementing Business process Re-engineering projects in Retail assets, Forex, SME, Clearing, etc. • Payment Solutions such as Mobile Banking, Card Products (Debit & Pre-paid), Merchant Acquisition.• Formulation of the overall business strategy, monitoring country-specific business plans, strategic positioning, planning of footprint, entry/exit for foreign offices • Syndication of foreign currency loans and ECBs for Indian corporates • Ensuring introduction of adequate compliance and risk management systems and practices in Foreign Offices • Exposure to multicultural working environment in California, USA
Experience
Chief Customer Service Officer
Apr 2016 — Present
Strategic interventions in customer service practices, customer grievances, policy enhancements required for augmented customer retention and service re-engineering.
Skills
- Debit Cards
- Branch Banking
- Retail Banking
- Financial Risk
- Core Banking
- Trade Finance
- Commercial Banking
- Credit
- Loans
- Banking
- Risk Management
- Team Management
- Strategy
- Mobile Banking
- Credit Analysis
- Relationship Management
- Corporate Finance
- Financial Analysis
- Credit Risk
- Payments
- Project Finance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.