Karthikeyan Chandhrasekar
Partner - Customer Success @Azentio
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WORK HISTORY
Partner - Customer Success @Azentio
Chennai, IN
I’m excited & elevated to start a new chapter as Head of Customer Success.Customer success isn’t just about solving problems—it’s about building lasting relationships, driving real value, and creating experiences that make a difference. In this role, I’m looking forward to lead a passionate team, collaborating with amazing customers, and shaping strategies that truly put them at the center.A huge thank you to my mentors, colleagues, and everyone who has been part of my journey so far. Looking forward to this new exiting journey.
EDUCATION
SRM
Master's degree, Business Administration and Management, General
Loyola college
Bachelor's degree, Mathematics
SKILLS
ABOUT KARTHIKEYAN CHANDHRASEKAR
I have over 22 years of experience in Delivery Leadership in Project Management & Quality Assurance Process. Experience in handling complex engagements of team size of about 300 + people holding full accountability Project Profitability. I am also a high- Performing Insurance Professional across General Insurance for Various Regions. I have track record of success with increasing the revenue numbers to ~ 85% with GP margin of 68% with high degree of customer satisfaction and on-time deliverables. Consistent improvement in the revenue figures and Profit Margin of the Unit.Project Governance across BFSI units in the organization and ensure the project is completed On Time & Zero Defects.Manage Quality Management Group to ensure 100% adherence to process defined in the Organization.Provide inputs / recommendations to Executive Management in enabling appropriate decision making.
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