Karthika Prakasan
Client Relations Specialist @Global Nurse Force
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WORK HISTORY
Client Relations Specialist @Global Nurse Force
Kochi, IN
Managed client interactions through chat, call and emailsupport, efficiently handling inquiries, order placements, and providing detailed product information.Resolved customer complaints by delivering accuratesolutions and exceptional service, fostering trust and loyalty.Conducted proactive follow-ups with customers to address concerns and ensure optimal resolution and satisfaction.Sourced, screened, and recruited qualified nurses forhealthcare institutions across Germany and USAConducted initial interviews to assess candidates’experience, skills, and language proficiencyMatched candidates with suitable job opportunities andfacilitated employer interviews.Ensured compliance with EU labor laws and ethicalrecruitment practices.
EDUCATION
Mahatma Gandhi University
Bachelor of Commerce - BCom
ABOUT KARTHIKA PRAKASAN
Results-driven professional with 5+ years of experience in client support and sales…
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