Karthika Kesavan
Officer A1 @GramPro Business Services Pvt. Ltd.
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WORK HISTORY
Officer A1 @GramPro Business Services Pvt. Ltd.
Account Onboarding • Processed Savings, Current, NRI/NRO, and Non-Individual (Business/Corporate) account openings with strict KYC/AML compliance. • Verified customer documents and ensured accurate onboarding with minimal errors. • Improved account opening accuracy and turnaround time (TAT) through systematic validation and document checks.Request Processing • Handled high-volume back-office requests including KYC updates, account modifications (MOD), mandate changes, and non-individual account updates. • Processed NRO to Resident status conversions and other customer service requests. • Managed Corporate Internet Banking (CIB) onboarding, including document verification, user activation, and access configuration.
EDUCATION
Barathiar university Coimbatore
MBA
Calicut University, Thenhipalem, Malapuram
Bachelor of Commerce - BCom
ABOUT KARTHIKA KESAVAN
ESAF SMALL FINANACE BANK
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