Karthik Shankaran
Sr.Manager Analytics at Sutherland Global Services
- Role
- Senior Manager Analytics at Sutherland
- Location
- Chengalpattu, TN, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Karthik Shankaran
I am a forward-thinking and dynamic leader with a strong background in Strategic Project…
Experience
Senior Manager Analytics
Jan 2025 — Present · Chennai, IN
Education
Annamalai University
B.COM
1999 — 2001
Ampersand Technologies
Base & Advance SAS
2014 — 2014
Sans Bound
A+
2004 — 2004
Besant Technologies Ltd
MSBI
2013 — 2013
Skills
- Transition Management
- Copc
- Business Process Re-Engineering
- Team Leadership
- Process Management
- Quality Management
- Troubleshooting
- Business Process Improvement
- Call Centers
- Business Development
- Performance Management
- Crm
- Service Delivery
- Business Analysis
- Offshoring
- Sla
- Service-Level Agreements (Sla)
- Customer Experience
- Program Management
- Operations Management
- Customer Relationship Management (Crm)
- Bpo
- Quality Assurance
- Business Process Outsourcing (Bpo)
- Databases
- Outsourcing
- Process Excellence
- Mis
- Workforce Management
- Contact Centers
- Recruiting
- Analysis
- Project Management
- Microsoft Excel
- Six Sigma
- Operational Excellence
- Banking
- Team Management
- Vendor Management
- Training
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