Karthik Rajan
IT Operations Readiness Manager @Telefónica Germany
Signup · Get unlimited contacts
WORK HISTORY
IT Operations Readiness Manager @Telefónica Germany
Munich, DE
Lead IT operations readiness for digital transformation projects and releases• Playing a key role in the SIAM and CI process governance, ensuring seamless integration and continuous improvement.• Ensure operational readiness for AI operations, optimizing efficiency and performance for cutting-edge technologies in the Telecom domain• Multi vendor management- Collaborate with multiple partners of Telefonica O2 and ensure readiness on Infrastructure, Tools, Monitoring, Applications, ITSM processes and Business KPIs
EDUCATION
Indian Institute of Management Visakhapatnam
Global Senior Leadership Program, Business, Management, Marketing, and Related Support Services
Loyola Institute Of Business Administration
Post Graduate Diploma, Business Administration in International Business
University of Madras
Bachelor of Computer Application
ABOUT KARTHIK RAJAN
With over 20 years of experience in IT industry, I am a seasoned Professional who specializes in managing complex IT infrastructure and software development projects using Agile and Scrum methodology, provide extensive IT service management consulting using ITIL best practices in ServiceNow and BMC Helix tools, headed service delivery, and digital transformation initiatives. I have successfully delivered projects that generated millions of dollars in revenue, improved service levels, and enhanced customer satisfaction for global clients across Europe and North America geographies.I hold a postgraduate diploma in business administration in International Business from Loyola Institute of Business Administration and a Bachelor of Computer Applications from University of Madras. I am also certified in Agile Scrum Master, SAFe, ITIL, Prince 2, AWS, and Cloud Service Management.I possess strong skills in service delivery management, agile project management, IT service management, process quality consulting, cloud computing, and digital transformation. I am a self-motivated, flexible, proactive leader with strong problem-solving, multi-tasking, hard-working, time management and decision-making skills and the ability to learn quickly and thrive in a new and challenging environment. My goal is to leverage my expertise and credentials to deliver value-added solutions to clients and stakeholders in Telecom, Retail and Healthcare industries.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.