Karthik Munukuntla

About Karthik Munukuntla

Experienced Sr. Salesforce Administrator and Developer with over 11+ years of experience…

Experience

1. Lead Salesforce Engineer

   Amazon

   Sep 2019 — Present

   Under Brand Protection SFDC, supported over 3rd party sellers to register into Brand Registry and protected them from infringement and copy rights issues globally. • Responsible for formulating a product vision and strategic roadmap for all business initiatives in Sales cloud – balancing both near term priorities and long term visions. • Created Sales cloud process flow documents for all proposed solutions. • Architected technical solutions for major key business initiatives using Salesforce Sales cloud, Appflow and CloudExplorer. • As a Salesforce Conga Composer Engineer, I played a crucial role in configuring and optimizing Conga Composer solutions for our clients • Mapped Salesforce objects, fields, and relationships to Conga Composer templates, ensuring seamless integration and accurate data retrieval. • Designed and implemented Salesforce merger between Brand Protection and Transparency into a single instance. As part of this migration, o Migrated over 2 MM+ records, including all legacy data, metadata and processes into master org using industry standard best practices. o Implemented both Sales cloud, Marketing cloud as part of this initiative. • Experienced working with ClickDeploy, Dataloader.io, Cloud Explorer and other app exchange products that helped with migration. • Integrated Salesforce with Marketing application Pardot for Marketing automation and Lead generation. • Setup marketing automations in Pardot for dynamic email responses to customers. • Enhanced user experience by establishing one-click link between Salesforce key business applications. • Automated lead engagement which will allow reps to quickly capture activity. • Involved in developing the Process Builders, Lightning flows and login flows. • Created a lead import Wizard where Agents can import the leads from CSV. • Developed Proof of Concept’s on Einstein Bot. • Develop, document and enforce application standards and procedures.

Skills

• Engineering
• Xml
• Salesforce Integration
• Analysis
• Microsoft Applications
• Javascript
• Requirements Gathering
• Html
• Database Applications
• Crm
• Customer Relationship Management (Crm)
• Apex Programming
• Salesforce.com
• Databases
• Testing
• Microsoft Office
• Consulting
• Data Migration
• Salesforce Developer
• Salesforce Admin
• Integration
• Business Intelligence
• Sql
• Management
• Web Services
• Software Development Life Cycle (Sdlc)
• C/C++ Stl