Karthik Kumar V K

Relationship Manager - Client Servicing @IndiaMART InterMESH Limited

Coimbatore, IN

Managed a team of 5 individuals• Client servicing professionals focus on managing and maintaining a business relationship with clients and maximizing sales opportunities within them• Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients• Mentored to generate revenue by engaging and serving existing clients, handling their queries and complaints and by renewing and upgrading their existing services• To set up and deliver sales presentations, product/service demonstrations on daily basis calling and meeting pre-defined set of paid members on regular basis• To be interface between customer and internal support teams to ensure that customer receives best possible service from company and delivery of products within agreed timeline• Will be responsible for all targeted key accounts and originate upselling opportunities for company products and services

SRI KRISHNA COLLEGE OF ENGINEERING AND TECHNOLOGY

Master of Business Administration (MBA)

Sri Ramakrishna Engineering College

Bachelor of Engineering (B.E.)

SRI RAMAKRISHNA POLYTECHNIC COLLEGE,COIMBATORE

Diploma