Karthik Komarla

About Karthik Komarla

Product Manager with 14+ years of experience in Product Development with a proven record…

Experience

1. Product Leader, Payments & Fraud

   Upwork

   Mar 2022 — Present

   Upwork commerce platform processes over $1.5B in payments annually in 180+ countries. As a Product Manager, I am responsible for the strategy, vision & roadmap execution by working closely with cross-functional partners from legal, compliance, finance, design, engineering & business- Working on the next generation of payment experiences for consumers and enterprises, global payment method expansion- Working on obtaining a money transmitter license to enable world-class payment solutions and support local payments in various countries - Working through a Product Management team, to enhance customer trust by reducing scam exposure, fraud, and Account Takeover attacks - Successfully implemented a solution that reduced the cost of fraud by 80% while the business grew by over 100%- Fraud solution Improved the containment strategy to reduce fraud by over 30+% and improve the customer experience by building a trusted platform - Lead product efforts to protect user\'s accounts; Manage end-to-end account takeover (ATO) strategies from prevention and detection to action- Manage Upwork’s risk evaluation and fraud detection engine. Build a multi-year product roadmap to improve infrastructure and system capability.

Skills

• Requirements Gathering
• Consulting
• Vendor Management
• Business Analysis
• Management
• Analysis
• Banking
• Software Documentation
• Team Management
• Payments
• Process Improvement
• Visio
• Business Process Improvement
• Project Delivery
• Swift Payments
• Crm
• Sdlc
• Software Project Management
• Testing
• Business Requirements
• Requirements Analysis
• Business Process