Karthik Ganiga
Driving Customer Success, Onboarding and Adoption at Salesforce
- Role
- Senior Data Cloud Onboarding Guide at Salesforce
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Karthik Ganiga
As a Customer Success professional at Salesforce, I drive customer onboarding, retention, adoption, and advocacy for Tableau, a leading data visualization and analytics platform. I have seven years of experience in both pre- and post-sales roles, including sales, account management, and customer support. I excel at building trust and commitment with customers, understanding their needs and goals, and delivering value through tailored solutions. I am familiar with best practices for customer success, such as conducting regular health checks, identifying risks and opportunities, and creating success plans and roadmaps. I also leverage my sales skills to generate leads, upsell, and cross-sell products and services, and increase revenue. I have a Bachelor\'s degree in Computer Science from N M A M Institute of Technology, NITTE.
Experience
Senior Data Cloud Onboarding Guide
Feb 2024 — Present · Hyderabad, IN
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