Karthik Deenadayalu

WORK HISTORY

EDUCATION

ABOUT KARTHIK DEENADAYALU

Manage the overall business partner relationship with a full understanding of business strategy, processes, goals, and gaps and drive Salesforce product enhancements to fulfill business needs.• Experienced in planning and executing projects using Agile & Waterfall methodologies.• 8+ years of experience implementing and configuring Salesforce.com and 10+ years of IT experience.• Experienced in designing and implementing solutions by mapping customer’s business processes to Salesforce.com features like Sales Cloud, Service Cloud and Marketing Cloud.• In-depth understanding of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of the business processes (Sales, Marketing, etc.)• Solid understanding of and detailed experience with Salesforce.com architecture• Collaborate with IS development team, QA and other Product Managers in the planning, design, development and deployment of projects & product enhancements.• Keep abreast of new Salesforce.com and related applications features and functionality and provide recommendations for the best use of the platform.• Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements• Hands-on configuration and data migration to execute on projects• Possess excellent written and verbal business communication skills to communicate and make executive-level presentations to organizational leadership.• Managed escalations from external partners and internal business stakeholders to a successful resolution.• Primary liaison with System Integrator, Engagement Manager and Project Manager • Experienced delivering SaaS Products on Salesforce1 or Force.com platform• Experience using Salesforce data tools (Data Loader, Eclipse Force.com IDE)• Manage task delivery and actively understand the potential and actual slippage in timing.• Strong organization skills