Karthik Bharadwaja

Customer Success at Salesforce

Role
Sr Manager, Customer Success at Salesforce
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Karthik Bharadwaja

Professional with ~19 years of Consulting, Analytics, Business Analysis, IT Delivery and Product/Program Management experience in client facing roles in UK, Netherlands and IndiaDigital transformation from strategy through execution with business leadership teamsExtensive experience in e-Commerce, Retail Supply Chain and Logistics domains for top retailersExperience of Product conceptualization and execution of go to market activities to gain market traction for productsExpertise in development of market entry strategy, business models, GTM and setting up business rhythms for e-Commerce businessesExtensive experience in Retail Supply Chain and logistics domains for top retailers in the UKAgile coach for technology transformation projects with high quality delivery experience (Projects rated CMMI, Level 5)Specialties: Customer Success, Cloud Transformation, Digital Transformation, e-Commerce, Retail Supply Chain and Logistics, DevOps, Agile Transformation

Experience

  1. Sr Manager, Customer Success

    Salesforce

    Jul 2025 — Present · Bengaluru, IN

Education

  • National College

    +2, Pre University

    1998 — 2000

  • IIM Lucknow, Noida Campus

    MBA, Business Administration and Management, General

    2012 — 2013

  • Sri Kumaran Children's Home

    SSLC, High School

    1985 — 1998

  • Visvesvaraya Technological University

    Bachelor of Engineering (Mech.), Mechanical Engineering

    2000 — 2004

Skills

  • Db2
  • Business Intelligence
  • Pre-Sales
  • Effort Estimation
  • Pl/Sql
  • Software Development Life Cycle (Sdlc)
  • Spufi
  • Business Process Design
  • Vss
  • Fileaid
  • Management
  • Jcl
  • Business Analysis
  • Global Delivery
  • Consulting
  • Requirements Analysis
  • Mainframe
  • Requirements Gathering
  • Vsam
  • Sdlc
  • Sql
  • Visio
  • Project Management
  • Production Support
  • Team Management
  • Cics
  • Software Project Management
  • Crm
  • Cobol

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Karthik Bharadwaja — Sr Manager, Customer Success at Salesforce in Bengaluru, KA, IN | Unifers