Karthik Bejavada
- Role
- Technical Account Manager at Cloudflare
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Karthik Bejavada
Dedicated to interweaving the intricate realms of advanced technical proficiency with a…
Experience
Technical Account Manager
Apr 2023 — Present
In my role as the Technical Account Manager at Cloudflare, I am entrusted with the responsibility of being the technical linchpin for our strategic enterprise clientele- Technical Advocacy: Utilize expertise in protocols like TCP/IP, BGP, and SSL to tailor enterprise solutions for clients- Product Collaboration: Partner with Product and Engineering teams, leveraging my knowledge in enterprise networks and cloud solutions to drive product enhancements- Issue Management: Tackle technical challenges by relying on my deep understanding of network security, DDoS protection, and application WAF- Solution Implementation: Champion the deployment of Cloudflare solutions, reflecting our commitment to client satisfaction- Training: Lead both virtual and on-site product training, focusing on Cloudflare\'s security products to ensure client understanding- Feedback Loop: Act as the bridge between clients and internal teams, transforming feedback into product development strategies- Client Relationships: Foster technical collaborations with assigned accounts, nurturing cross-functional team relationships to ensure client success and product evolution- Initiative Leadership: Spearhead efforts to enhance incident management and streamline TAM support processes- Client Conversion: Notably transformed an executive escalation into a dedicated TAM customer within a month, amplifying our TAM revenue.
Education
JNTU Anantapur
Bachelor’s Degree, Electronics and Communications Engineering
2013 — 2017
University of Maryland
Master of Science - MS, Computer Systems Networking and Telecommunications
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