Karthick Pachaiyappan
Senior Manager @Straive
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WORK HISTORY
Senior Manager @Straive
Chennai, IN
Oversee the planning, execution, and delivery of projects within scope, time, and budget constraints. Ensure projects are delivered with high quality and meet client requirements. Lead and mentor a team of project managers, delivery managers, and other relevant staff. Build and maintain strong relationships with key stakeholders, including clients, vendors, and internal teams. Serve as the primary point of contact for escalations and critical issues. Establish and monitor key performance indicators (KPIs) for delivery excellence. Prepare and present reports on project status, risks, and outcomes to senior leadership. Implement best practices for quality assurance and risk management. Identify potential risks and develop mitigation plans to address them proactively. Continuously assess and improve delivery processes and tools to enhance efficiency and effectiveness. Implement industry best practices and innovative solutions to drive excellence. Manage budgets for delivery projects and ensure cost-effective utilization of resources. Monitor financial performance and take corrective actions when necessary. Ensure high levels of customer satisfaction by delivering projects that meet or exceed expectations. Gather and act on customer feedback to drive improvements. Ensure that delivery processes comply with regulatory and organizational standards. Maintain governance frameworks to ensure consistent and effective delivery practices.
EDUCATION
Anna University Chennai
Bachelor of Technology - BTech, Information Technology
ABOUT KARTHICK PACHAIYAPPAN
Experienced Revenue Cycle Senior Manager with a demonstrated history of working in the medical practice industry. Skilled in Vendor Management, People Management, Manage client expectations, Team Management, and Business Decision Making. Strong professional with a B.tech focused in Information Technology from Valliammai Engineering College. Certified Lean Six Sigma Black Belt and Green Belt Professional.
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