Karthick Muthu
Supply Chain Professional
- Role
- Process Expert at A.P. Moller - Maersk
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
Experience
Process Expert
Oct 2025 — Present · Chennai, IN
Manage end-to-end operations of container movements across North American ports, ensuring timely and efficient execution of import/export activities.Oversee order management, shipment tracking, and milestone updates across multiple carriers to maintain high visibility and operational accuracy.Coordinate with internal stakeholders, port terminals, and external logistics partners to resolve exceptions and ensure smooth cargo flow.Ensure on-time delivery performance (OTD) and adherence to customer-specific logistics requirements across the United States.Analyze shipment data and operational KPIs to identify process bottlenecks and drive continuous improvement initiatives.Support digital transformation and standardization projects within the NAM operations network to enhance efficiency and data accuracy.Maintain compliance with Maersk global service standards, carrier regulations, and customer SLAs.Provide proactive communication and exception management to customers for improved service reliability and satisfaction.
Education
Bharathi Matriculation Hr. Sec. School
High School Diploma
MAR GREGORIOS COLLEGE
Bachelor's degree
MAR GREGORIOS COLLEGE OF ARTS AND SCIENCE
Bachelor of Science
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