Karthick Aruchami
Embracing Change: From Amazon CSA to Aspiring Data Analyst | Leveraging Customer Service Expertise for Data-Driven Insights | Open to Opportunities and Networking in the Data Analytics Field
- Role
- Customer Service Associate at Amazon
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Karthick Aruchami
Driven and results-oriented professional with a Master of Business Administration (MBA) from Bharathiyar University and specialized training in Data Analytics from KGISL Micro College. Currently excelling as a CSA at Amazon, leveraging 3 years of experience in problem-solving and customer service. Eager to apply my analytical skills and dedication to continuous improvement in a dynamic professional environment where I can contribute meaningfully while pursuing further growth opportunities.
Experience
Customer Service Associate
Aug 2021 — Present · Coimbatore, IN
I am responsible for handling a wide range of customer inquiries and issues via various communication channels including phone, email, and chat. I excel in providing personalized assistance to customers, actively listening to their concerns and finding effective solutions to meet their needs. Additionally, I leverage my product knowledge and troubleshooting skills to address technical issues and guide customers through the resolution process. Through my dedication to delivering exceptional service, I contribute to maintaining high customer satisfaction scores and uphold Amazon\'s reputation for excellence in customer support.
Education
Oxford Matric Higher Secondary School
HSC, Biology
Bharathiar University
MBA, General Studies
KGiSL Micro College
Certificate in Data Analysis, Data Analysis
Sri Krishna College of Arts and Science
Bachelor's degree, Microbiology
RGM Matric Higher Secondary School
SSLC
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