Kartheek Metta
Principal Site Reliability @ Softility | MBA, ITIL, GCP, AWS,Azure, ServiceNow, Jenkins, Harness, Terraform, Ansible, SonarQube, Trivy, JFrog, Git, Nexus, Maven, Gradle, NPM, Docker, K8S, Prometheus, Grafana, Splunk, ELK
- Role
- Principal Software Developer at Softility, Inc.
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Kartheek Metta
Experienced Principal Observability and Site Reliability Engineer, Service Management and Enterprise Management expert with proven abilities in solution and architectural expertise with several Fortune 500 clients in the past and in-depth knowledge of the ITIL best practices along with expertise across enterprise solutions from industry leading vendors including IBM, Micro Focus, CA, Riverbed, Splunk, ServiceNow, Remedy, Prometheus, Grafana, Azure, GCP, AWS, Ops Genie, xMatters, Nexthink, Apache Kafka, Zookeeper, HashiCorp Terraform, OpenTofu, Vault, Kubernetes, Docker, Helm, Harness, Jenkins, GitLab, Git, SonarQube, Checkmarx, Maven, Gradle, NPM, dotNet, Nexus, Jfrog, Wiz, Trivy, Ansible (Tower/AWX), Argo CD, Flux CD, MLOps, AI-driven automation, Jira, Confluence development background along with professional certifications in the areas of service and fault management.
Experience
Principal Software Developer
Mar 2024 — Present · US
I build and scale high-performing DevSecOps & Observability teams, establish operational frameworks, and lead modernization across cloud, on-prem, and hybrid environments. My work spans large-scale application migrations, CI/CD transformation, observability engineering, platform automation, and Agile/Kanban practices.I’ve driven major modernization efforts including Jenkins → K8S-based Jenkins, Jenkins → Harness, and Ansible Tower → AWX → open-source Ansible. I introduced GitOps with ArgoCD, standardized CI/CD templates with OPA guardrails, deployed microservices and serverless workloads, and executed artifact repository transitions such as Harbor → Nexus → JFrog to improve delivery speed and reliability.I focus heavily on self-service automation that empowers engineering teams. I modernized CI pipelines across diverse tech stacks (Maven, Python, Node.js.NET, PHP, C, C++) and introduced AI-driven automation that triggers pipelines based on contextual use cases, reducing manual effort and enabling innovation.On the observability front, I built self-service monitoring pipelines that let teams provision tenants and automatically deploy dashboards, metrics, and alerts using Prometheus and Grafana. Integrations with Splunk and OpenSearch provided deeper insights and accelerated incident triage.I also led Golden Image testing across multiple clouds, migrated VMs into VRA using automated workflows, and managed VM migrations from VMware VRA to Nutanix with minimal disruption. I created self-service pipelines by chaining CI workflows to provision Postgres and Oracle DB.Additionally, I delivered significant cost savings by reducing licensing, maintenance, and operational overhead through strategic adoption of open-source tooling. I customized the open-source status page solution Kener to provide a centralized, real-time view of application and infra health across cloud and on-prem environments, complete with drill-down integrations for faster root-cause analysis.
Education
Venus Vidya Vihar Junior Collage
Intermediate (12th Class), Maths, Physics and Chemistry
2002 — 2004
Acharya Nagarjuna University
M.B.A, Marketing
2010 — 2011
Jawaharlal Nehru Technological University
B.Tech, Eletrical & Electronics Engineering
2004 — 2008
Model Mission High School
High School, High School/Secondary Certificate Programs
1995 — 2002
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