Karrima Muhammad
Director, Development Planning & Resident Impact, Business Owner & Innovator
- Role
- Director, Development Planning and Resident Impact at Enterprise Community Partners
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Karrima Muhammad
Results-driven and highly technical with twenty years of experience and achievements in…
Experience
Director, Development Planning and Resident Impact
Jun 2022 — Present · Silver Spring, MD, US
Hold chief responsibility for managing the pace, sequencing, communications, and logistical impact of development activities on the resident experience. Responsible for bridging the functions and targets of real estate development, property management, and resident services to ensure a coordinated and supportive experience for residents during property rehabilitations. Spearhead and lead targeted relocation-related services to ensure an optimal result for impacted residents. As a development liaison to the company’s Community Impact Strategies (Resident Services) group, serve as a thought and innovation leader in the design and delivery of cutting-edge resident services consistent with the team’s mission to level the playing field for residents who encounter outsized odds and obstacles in achieving life goals and success. Address critical service and collaboration gaps in the affordable housing field, intentionally designed to permit additional customization, accountabilities, and functions.• Strengthen the ECD brand, policies, and procedures related to resident well-being and community engagement.• Advance resident relocation policies and protocols for development projects• Enhance mutual trust-building with residents pursuant to: new ventures, such as TOPAH (Tenant Opportunity to Purchase Act) or ROFR (Right of First Refusal) purchases, and recapitalization/redevelopment of existing Enterprise properties• Institute data-driven approach to resident outreach, strive for industry-standard best-practice in resident satisfaction with redevelopment experience
Education
California State University-East Bay
Bachelor of Science (BS)
1999 — 2001
Howard University
Bachelor of Science (BS)
1992 — 1996
The George Washington University
Master of Business Administration (MBA)
2010
Skills
- Customer Service
- Social Media
- Management
- Team Building
- Business Development
- Leadership
- Public Speaking
- Strategic Planning
- Policy
- Project Management
- Public Relations
- Business Strategy
- Budgets
- Change Management
- Advertising
- Program Management
- Entrepreneurship
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