Karolina Oconnor
Executive Director @JPMorganChase
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WORK HISTORY
Executive Director @JPMorganChase
Executive Director working at the intersection of Experience, Technology and People. Creating experiences, products and solutions which enhance day-to-day interactions of JPMC employees, clients and customers. Shaping the future of GenAI assistance and AI powered products and employee experiences.
EDUCATION
IPAM
MA, Marketing e Ciencias do Consumo
The Chartered Institute of Management Accountants
CIMA CBA certificate
Krakow University of Economics
MA, Public Economics and Administration
Coventry University
BA (Hons), Business and Economics
Cracow University of Economics
BA (Hons) 1st class, Public Economics and Administration
ABOUT KAROLINA OCONNOR
Leader in product vision, customer driven product management, agile delivery and product advisory. Leads a complex product portfolio from design to delivery, implementing technologies focused on enabling and creating experiences for users. Experienced management consultant with a proven track record at Deloitte, a top tier management consulting firm. SME in large scale people and business transformations underpinned by technology (cloud) enablers, digital HR strategy. Passionate about business optimisation and driving real outcomes and results for the organisation. People leader, focused on developing talent and enabling others to realise their potential and develop their skills. Focused on employee engagement, employee experience and purpose-driven organisationAreas of expertise include: • Business and Human Capital advisory incl. large scale, complex transformations (Fortune 500) • User experience, data driven user centric design, product management and leadership• Digital transformation, op model redesign, HR/people transformation• Employee and customer experience• Organisational, operational and technology implementation• Programme and project management (agile and waterfall)
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