Karoline Bourdeau

Accessibility Tester @Fable

North York, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Accessibility Tester @Fable

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CA

elow I move the digital world forward by working with leading to brands to improve their digital accessibility. As an Accessibility Tester I work with large organizations to improve the accessibility of digital products across industries including e-ecommerce, banking, education and more. The feedback that I provide, impacts the lives of the 1.3 billion people around the world who live with disabilities. I’m an expert in the assistive technology that I use and have the technical skills to perform task flows. I participate in ‘user Interview’ requests (moderated research requests) where I’m interviewed by researchers or specialists in the field while performing specific task flows. These recorded interviews are used to help identify new issues with a product related to its accessibility and usability. This experience has enhanced my interpersonal communication skills. I build rapport, practice active listening, and respond to questions in an insightful manner. I use deductive reasoning and investigative skills to uncover novel issues with customer product flows. On occasion, I assist companies within their digital accessibility research and provide knowledge regardless of the company’s digital accessibility proficiency.

EDUCATION

N/A

Queen's University

Bachelor of Arts, Women's Studies

1996

Queen's University

Bachelor of Arts (BA), Politics

1998

Queen's University

Bachelor of Arts (BA), Women’s Studies

N/A

Queen's University

Bachelor of Arts, Political Science and Government

2003 — 2008

Queen's University

Juris Doctor (JD), Law

N/A

Queen's University

Doctor of Law, Law

N/A

Mediation Center Of Eastern

Certificate of Advanced Mediation

SKILLS

Partnership AgreementsLeadershipEmployee ManagementEmployee RetentionCustomer ServiceNonprofitsResearchDisputeConflict AnalysisMediationCrisis ManagementWrongful TerminationCrisis CounsellingArbitrationEmployment LawConciliationRestorative JusticeProgressive DisciplineManagementNegotiationConstructive DismissalAlternative Dispute ResolutionDispute ResolutionPublic SpeakingWorkshop FacilitationEmployee RelationsCollaborative LawForesightAdministrative LawConflict ResolutionCivil LitigationHuman RightsAsset AllocationFamily MediationCriminal Law

ABOUT KAROLINE BOURDEAU

As a blind immigrant arriving in Canada at 12 with no formal education, I quickly learned the value of resilience and adaptability. Since then, I’ve earned two Arts degrees and a Law degree from Queen’s University, built a career in accessibility and inclusion, and launched my own consulting company, KRB Consulting.With expertise in course design, training delivery, and project management, I excel at creating impactful programs that drive employee engagement and promote diversity. my experience as an Accessibility Tester with Fable Labs and Access Labs allow me to integrate technical skills with a deep understanding of accessibility needs to craft solutions that work for everyone.Whether it’s facilitating workshops, designing educational programs, or addressing accessibility challenges, I bring energy, expertise, and a collaborative approach to every project. Let’s connect to explore how I can support your organization’s goals.

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Karoline Bourdeau — Accessibility Tester at Fable in North York, ON, CA | Unifers