Karolina Rodriguez

Project Management Lead @IEM

Morrisville, NC, US

SharePoint Administration: Built and maintained a centralized documentation hub for 800+ users, enforcing standardized naming conventions and metadata tagging, reducing retrieval time by 40%.Quality Control: Developed audit protocols that reduced discrepancies by 50% across $500M+ accounts, ensuring audit-ready data integrity.Template Standardization: Created locked Microsoft Office templates for financial reports, adopted company-wide, ensuring formatting consistency.Metadata Strategy: Implemented standardized tagging (project ID, date, author) for documents, enabling rapid retrieval during FEMA audits.Process Documentation: Authored 15+ SOPs for disaster recovery workflows, later adopted as company-wide training materials.