Karol Konfederak
Recruitment Account Manager @Workforce Recruitment Group
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WORK HISTORY
Recruitment Account Manager @Workforce Recruitment Group
Account Management: Managing portfolio of Clients, maintaining strong relationships with clients and candidates through first-class service and constant communication, budget planning, networking and attending senior stakeholder meetings, reviewing updates, forecasting demand, negotiating business deals and identifying new opportunities. Acting as a point of escalation for ‘irregular’ queries and issues that occur daily. Building relations and focusing on delivering an excellent service, providing market insights and research and advising on current and future trends in recruitment, providing trusted advice, being subject matter expert. • Team Management: responsible for a team of Recruiters, monthly 1-2-1, performance reviews, training and development, coaching and mentoring, salary reviews and workforce planning. • Direct Recruitment & Selection: role creation, direct sourcing, interviewing, negotiations, hiring, induction and training for candidates recruited to Manufacturing, Healthcare and Hospitality division, by using different sourcing techniques (social media, job boards, Boolean searches, referrals). • Learning & Development: engaged in parts of onboarding and inductions for internal employees, champion of engagement and subject matter expert on candidate interview techniques and candidate retention • Marketing: creation and delivery of social media strategy with a focus on the European market and sourcing EU candidates in the UK and EU.
EDUCATION
University of Economics in Katowice
MA, Department of Management
Uniwersytet Ekonomiczny w Katowicach
Master of Science - MS, Human Resources Management and Services
The Karol Godula Upper Silesian Academy of Entrepreneurship
BA, Department – Sales Management
ABOUT KAROL KONFEDERAK
I am a proven Recruitment Account and Procurement Manager, with degree-level HR Management and Logistic qualifications and a deep understanding of people and product. I have an extensive knowledge of recruitment, client account management and procurement, I am bilingual (Polish and English speaking), analytical, results orientated, approachable, commercial and passionate about people, retention strategies, supporting different business functions and delivery business strategy. I have built and managed effective and high performing teams, managed and enhanced key supplier relationships and worked with some of the world–renowned brands such as Samsung, Candy, Electrolux and Beko.
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