Karna Vishwas
Director, Customer Experience at Google
- Role
- Director, Customer Experience at Google
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Karna Vishwas
Customer Experience Innovator| Elevating Satisfaction while reducing cost- Delivers new, innovative services & optimizes operations using AI - Establishes Trust & x-functional Influence across Technical & Business teams- Adapts quickly & builds teams that are future-ready
Experience
Director, Customer Experience
May 2021 — Present · New York, NY, US
Lead a global team of 120+ Product Support Consultants who help Google’s customers make the most of our Ad products.
Education
Duke University
Masters in Engineering Management, Management
2008 — 2009
Osmania University
Bachelor of Engineering, Mechanical
2001 — 2005
Skills
- Six Sigma
- Digital Media
- Business Strategy
- Display Advertising
- Program Management
- Cross-Functional Team Leadership
- Product Management
- Rich Media
- Strategy
- Advertising
- Business Process Design
- Vendor Management
- Start-Ups
- Data Visualization
- Project Management
- Management
- Process Improvement
- Leadership
- Online Advertising
- Digital Marketing
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