Karn Singh

General Manager E-Commerce Operations at Page Industries Ltd

Role: Chief Manager - Customer Service and Process Improvement at Times Internet
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Karn Singh

Accomplished and result oriented professional with 18+ years of multifaceted experience…

Experience

Chief Manager - Customer Service and Process Improvement
Times Internet
Oct 2008 — Present
Business Process Re-engineering, Projects to Improve C-Sat, Audits, Methods to capture VOC, Automation, CRM - requirement / development and enhancement. Call Center Management.

Education

JNPG College, Lucknow University
BSc
1996 — 1999

Skills

Telecommunications
Business Process
Consulting
Business Development
Call Centers
Customer Satisfaction
Crm
Management
Service Delivery
Vendor Management
Mis
Process Improvement
Team Management
Six Sigma
Analytics
Bpo

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@timesinternet.in
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Times Internet

Technology, Information and Internet · 1K employees · Founded 1999 · 391, Udyog Vihar Phase III, IN

At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions. Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations. As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt. We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!

timesinternet.in

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About Karn Singh

Experience

Chief Manager - Customer Service and Process Improvement

Education

JNPG College, Lucknow University

Skills

Find verified contacts for anyone on LinkedIn