Karmen Major
Mom | EY Managing Director | Executive Advisor to the C-Suite | AI-Enabled Workforce Strategy | Elevating Employee Experience & Enterprise Impact
- Role
- Managing Director at EY
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Karmen Major
Charismatic leader with 20+ years of experience, currently focused at EY on aligning future talent needs, culture, and organizational capabilities with AI strategies across HR, business, and technology. Advises C-Suite leaders at Fortune 100 firms on integrating AI to drive enterprise transformation, elevate employee experience, and capture productivity outcomes. Co-leads the global ServiceNow People Consulting practice, advising and aligning strategies across Microsoft, ServiceNow, and Workday to enhance employee experience through process innovation and AI enablement. Passionate about solving complex talent and technology challenges and shaping the future with confidence.
Experience
Managing Director
Aug 2022 — Present · Kansas City, MO, US
Managing Director in EY’s People Consulting practice, serving primarily Insurance and Banking clients. I help organizations transform at the intersection of AI, technology, and workforce strategy—aligning future talent needs, culture, and organizational capabilities with business goals. I advise Fortune 100 C-Suite leaders on integrating AI to elevate employee experience and deliver measurable outcomes. I also co-lead EY’s global ServiceNow People Consulting practice, advising and aligning strategies across ServiceNow, Microsoft, and Workday to enhance employee experience through AI enablement and process innovation. Ask me about Human-Centered Design transformations that drive impact.
Education
Hudson Institute of Coaching
Executive Coaching
Loyola University Chicago
MSOD, Organizational Development
University of Missouri-Columbia
Bachelor of Science - BS, Finance, General
Skills
- Strategy
- Organizational Development
- Organizational Design
- Talent Management
- Management Consulting
- Organizational Effectiveness
- Business Process Improvement
- Change Management
- Business Strategy
- Organizational Behavior
- Strategic Planning
- Project Management
- Leadership Development
- Leadership
- Program Management
- Performance Management
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