Karma Jackson

About Karma Jackson

Creative Product Manager / Project Manager / Director with End to End Delivery experience, working with clients directly, B2B and Internally to deliver successful Products across a variety of industries and technologies.Launched successful SaaS ERP, IaaS for on-demand CRM and computing delivery models in multiple domains and industries.Expert in updating policies and procedures for compliance rules and regulations, completing renewal of accreditation by performing guided QA and internal audits.Agile using ScrumProficient in extending functionality to third-parties API routines, protocols and tools in building software applications by defining how components interact Have led and managed a staff of 3 that grew to 48 in 6 yearsPMI – Project Management Professional, skilled in Agile, SprintsCareer highlights:• Spotted an obscure windows service that was resetting by overlapping multiple scripts. Wrote batch files, created automated services, saving the company over 100k and employees weeks of overtime in manual manipulation • Professional, with outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous tasks• Product Manager for successful growing SaaS business• Excel at communicating with stakeholders to provide accurate analysis with ongoing projects, initiatives and goals • Humanized Big Data, Data Wrangling• Continuous Integration / Continuous Delivery / Continuous Deployment• B2B end user training skills that include motivating and mentoring while having the ability to work with internal team to accomplish a satisfied customer through end to end completion, using CSM and ERP skills for product solutions and deployment• Integrated a UX / Design to market research techniques that produce a detailed set of customer needs and organize it in to a hierarchical structure, then prioritized in terms of importance and satisfaction with current alternatives

Experience

1. Senior IT Project Manager

   HealthEquity

   May 2020 — Present · Draper, UT, US

Education

• College of Southern Idaho

  Associate's degree, Health Information/Medical Records Technology/Technician

  1987 — 1989

• University of Utah

  Master in Health Administration, MHA

• Institute of Project Management

  PMP Project Management Professional

  2016

• Idaho State University -AHIMA

  Bachelor's degree, Health Information/Medical Records Administration/Administrator

Skills

• Iis
• Python
• Microsoft Sql Server
• Medical Records
• Medical Terminology
• Business Analysis
• Team Leadership
• Management
• Banking
• Html5
• Unix
• Sales
• Mental Health
• Linux
• Electronic Medical Record (Emr)
• Training
• Healthcare Management
• Project Management
• Oracle Sql Developer