Karly Matzen
Sweet Paper LLC, Owner I Adrift Consulting Inc, Owner I Event Planner I Sales & Marketing I Brand Specialist
- Role
- Owner at Sweet Paper
- Location
- Oceanside, CA, US
- LinkedIn followers
- 500 followers
About Karly Matzen
I have eighteen years’ experience with high-volume spas, salon, fitness centers and hotel operations, demonstrating consistent record of increasing profit and effective expense management throughout tenure. Instrumenting a reduction in overhead and contributing to operational goals and excel in customer retention and happiness.Strengths include development and implementation of training curriculum and materials, seamless execution of systems development, planning of promotional events and product launches, independently formulated customized treatments and services, purchasing, implementation of cost control measures for inventory, effective recruiting for elevated service delivery, mentor staff in order to exceed sales and service quotas.Professional SkillsSpa management, FnB menu programming, leadership, communication, developing monthly wellness programing, menu development, marketing initiatives, re-models and pre-opening projects, accountability, marketing, public relations, budgeting, reservations management, operational logistics, payroll, group sales, transient sales, client maintenance, multitasking, prioritization and organization, mentoring and leading staff strengths and weaknesses, quick adaptability to changing priorities.Software Knowledge ADP, Oracle, Opera, Micros, Booker, SpaSoft, Millennium Systems Software, MindBody Online, Microsoft Office (Word, Excel, Publisher and PowerPoint), Facebook, Instagram, Flickr, Twitter, Pinterest
Experience
Owner
May 2022 — Present · La Jolla Shores, CA, US
Education
Kean University
Bachelor's degree, Developmental and Child Psychology
2011 — 2013
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