Karl Sharicz Cx-Pro
- Role
- QuestionPro
- Location
- Newburyport, MA, US
- LinkedIn followers
- 500 followers
About Karl Sharicz Cx-Pro
Visionary Customer Experience (CX) Leader Helping Businesses Achieve Maximum Potential…
Experience
Present
Education
Boston University
EdM Masters in Education, Adult Learning and Organizational Development
Suffolk University
Chemistry, Business/Commerce, General
Suffolk University
BS Bachelors Degree, Chemistry, Business, cum laude
Skills
- Integration
- Strategic Planning
- Employee Engagement
- Sales Operations
- Customer Retention
- Strategy
- Product Management
- Leadership
- Customer Loyalty
- Segmentation
- Market Research
- Customer Satisfaction
- Training
- Change Management
- Net Promoter Score
- Customer Experience Management
- Strategic Partnerships
- Lead Generation
- Team Leadership
- Customer Acquisition
- Systems Thinking
- Program Management
- Customer Engagement
- Customer Research
- Competitive Analysis
- Customer Experience
- Selling
- Business Development
- Process Improvement
- Brand Loyalty
- Voice of the Customer
- Analytics
- Consultative Selling
- Business Strategy
- Consulting
- Customer Insight
- Cross-Functional Team Leadership
- Marketing Strategy
- Saas
- Business Intelligence
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