Karl White

About Karl White

Senior Product Manager | Data Platforms · Analytics · Healthcare · B2B SaaS | KPI Frameworks · Cross-Functional Leadership · Empathy First DevelopmentI build data systems that solve real problems for real people, not just ship features. My work sits at the intersection of business strategy, engineering, and human behavior, and I don\'t consider something done until it\'s actually changing how people work and decide.Most recently, I independently architected the v1 Dentive Intelligence platform (data model, database, and reporting layer), then partnered with BI and DBA teams to scale it to 200+ users across 100+ dental practices. The platform standardized KPIs, improved cross-functional alignment, and surfaced $800K+ in annual savings and revenue insights, contributing to ~2% company growth during a 10% market downturn.I’m deeply outcome-oriented. I start with the problem — who’s struggling, why it matters, and what success actually looks like for them — then work backward into the architecture. That means I’ll push back on a roadmap item if it doesn’t trace to a real human need, and I’ll fight for one that does even when it’s hard to build.My work typically centers on:• Data platforms, analytics products, and decision systems• KPI frameworks, metric governance, and organizational clarity• Translating business strategy into scalable technical architecture• Cross-functional leadership across product, engineering, and stakeholders• Driving adoption by solving the right problems, not just building the obvious onesOutside of product, I’m a professional singer, Russian speaker, and lifelong learner — experiences that have made me a sharper listener, a more empathetic collaborator, and a better communicator across every level of an organization.If you’re building products where outcomes matter more than output, I’d be glad to connect.

Experience

1. Technical Product Manager

   Dentive

   Jan 2023 — Present · Provo, UT, US

   Served as founding Product Owner and de facto Product Manager for Dentive\'s healthcare analytics infrastructure, owning end-to-end architecture, delivery, and organizational adoption across a 100+ practice network.*Healthcare Analytics Platform Ownership & Delivery*- Owned the architecture, development, and delivery of the v1 Dentive Intelligence analytics platform, building the initial database, metrics layer, and dashboards independently before BI/DBA teams were hired- Partnered with BI/DBA teams to produce, harden, and scale the platform to 200+ users across 100+ dental practices, ensuring reliability, data quality, and maintainability. Establishing my foundation in healthcare technology product management- Defined early data schemas, KPI logic, and validation processes, establishing foundation for long-term analytics governance.*Business Impact & Operational Outcomes*- Standardized KPIs across practices, rebuilding trust in analytics and enabling consistent, data-driven decision-making across the organization- Identified cost redundancies and tooling overlap, driving in annual savings across analytics systems- Conducted cross-functional discovery with Finance and Operations to surface revenue opportunities that contributed to 2% company growth during a 10% market decline.*Product Management & Cross-Functional Leadership*- Authored user personas, user stories, and acceptance criteria, enabling high-clarity engineering handoffs and predictable delivery- Facilitated prioritization using WSJF, aligning stakeholders around value-driven delivery- Drove adoption to 80%+ across all practices, leading training cycles, gathering feedback, and iterating on dashboards, achieving an average 8.2 NPS from users- Implemented and administered HubSpot CRM, centralizing practice data and reducing operational friction and misalignment.

Education

• Elgin Community College

  Associate of Science - AS, Science

  2013 — 2015

• Brigham Young University

  Bachelor of Arts - BA, Russian, Minors: International Business, Communications

  2017 — 2021